For E-commerce web site
At Restore It Yourself Inc, (“RIY”) your right to privacy is one of our primary concerns. By using the website http//www.scratch-b-gone.com you agree to accept and be bound by the following privacy practices. The effective date of this privacy statement is December 1, 2007. RIY reserves the right to make material changes to this policy at any time with or without notice. Such changes will be identified by a change in the effective date of the policy.
A. Collection and Use of Personal Information.
The information we learn from our customers helps us continually improve the quality of our products and services. We will inform you when we require information that personally identifies you ("personal information") or for the purpose of making contact. Generally, this information is requested in connection with an online transaction. RIY collects and uses personal information for processing orders and providing services, for queries regarding orders or services and/or for handling of payments. The categories of information collected are your name, address, email address, telephone number and credit card information. Visitors can view, correct and also delete or block their personal information via our registration system. If our system fails to accept a change or should you wish any assistance, please contact us using the e-mail address: firstname.lastname@example.org Personal information submitted by users is kept on a private server not accessible from the Internet. This is a commercially reasonable precaution against unauthorized use of personal information. If you choose not to register or provide personal information, you can still use most of www.scratch-b-gone.com anonymously. You will not, however, be able to access areas that require registration. Only the domain name from which you access the Internet, the Internet address and the date and time you access our web sites are logged. RIY uses this information to analyze trends and to count the number of visitors accessing our web sites. We may use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and your time spent at our sites, and to gather broad demographic information. This allows us to see which parts of our sites are most frequented. We do not link IP addresses to anything personally identifiable. This means, for instance, that a user's session will be tracked, but the user will remain anonymous. We do not use this information for any other purposes.
B. Transfer of Personal Data
C. Opt-In Policy
When a visitor registers, the visitor will be given the opportunity to select whether or not to be included in the RIY mailing list. Inclusion on the mailing list may entitle the user to receive information or updates about special offers, programs, new products and/or services. Choosing not to register means the user will not be able to receive thesebenefits or this information.
When placing orders or accessing account information, we offer the use of a secure server, which increases the security of each transaction. Our secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we take commercially reasonable steps to protect the customer data we collect from unauthorized access, disclosure, alteration, or destruction.
E. Credit Card Information
Credit card numbers are used only for processing payments the user requests through this service and are not retained for other purposes. When you submit an order on-line, your credit card number is submitted to the credit institution for normal, routine processing. RIY does not collect your personal credit history information and does not share credit or credit card information with other third parties unless compelled by law or a court order to do so.
F. Links to other Sites
RIY takes the care and protection of your personal data seriously. The effective date of this privacy statement is January 1, 2006. RIY reserves the right to make material changes to this policy at any time with or without notice. Such changes will be identified by a change in the effective date of the policy.
A. Customer Data
RIY takes commercially reasonable security precautions to protect personal information including information we may learn about you or your home in the process of providing services, from unauthorized access. We periodically review those security measures. We do not share information about you or your home with third parties, except to the extent necessary to carry out billing and invoicing processes, to obtain materials and services to be used in completing the services you have requested, and as may be required by law. The information we learn from our customers helps us continually improve the quality of our products and services. The categories of information collected are your name, address, email address, telephone number, credit card information and, for on-site service, information needed to perform the services requested. We retain this information to address any applicable warranty claims and to assist you with any future service needs. Personal information submitted by or collected about users is kept on a private server not accessible from the Internet. RIY does not sell customer information to lists.
B. Credit Card Information
Credit card information is processed through our bank, and commercially reasonable good practices are followed to keep it confidential and avoid identity theft.
C. Mailing List
You may be asked if you wish to be placed on our mailing list to receive notice of new products and services, or discounts that may become available. Participation in this list is strictly on an “opt in “ basis. If you do not agree to be placed on our mailing list, you will not receive such information. If you have been placed on our mailing list and wish to discontinue receiving this information from us, you may opt out at any time by accessing our web site at www.scratch-b-gone.com., or by calling (800) 888-889-9876.